0000135369 00000 n Law, Jurisdiction of Courts and LanguageSubject to any mandatory national laws, these Conditions of Carriage and all non-contractual obligations arising from them or connected with them will be governed by English law. A 4 fee will apply to all credit card bookings, there will be no fee for debit card bookings. 0000161061 00000 n 0000173118 00000 n Found itemsYou may not regard any item which you find on our premises or trains as belonging to you and must hand over any such item immediately to a member of our staff (or, in the case of money, to the appropriate police staff) for safekeeping. Examination and destruction of luggageWe may open and examine the contents of any luggage you leave on our trains or premises (including luggage left unattended), before removing such luggage to a secure place. 0000310713 00000 n 0000131085 00000 n 30. You are covered according to the dates you select on your quotation. Eurostar: Eurostar cancellation insurance - See 96 traveler reviews, 32 candid photos, and great deals for Paris, France, at Tripadvisor. If you wish to cancel the contract during this period, and you purchased your insurance at the same time as your Eurostar. UNDER WHICH LAW IS EUROSTAR TRAVEL INSURANCE GOVERNED? You are recommended to take out insurance in respect of any consequences of delay or cancellation going beyond what these Conditions of Carriage provide. Authorised firearms not requiring a certificate e.g. Authority of our staff or agentsOur staff or agents have no authority to waive or change these Conditions of Carriage. Eurostar reserves the right to change these General Terms and Conditions at any time. 0000411048 00000 n We will endeavour to acknowledge receipt of all complaints within one (1) month of receiving them. 0000132205 00000 n Members who are extremely knowledgeable about this destination and answer travellers questions frequently. 0000145106 00000 n 7. Get reimbursed for lost, damaged or stolen bags. Therefore you will already have taken out travel insurance anyway, with a reputable insurer, either for this trip or an annual policy. 0000220237 00000 n AWP Assistance UK Limited FCA registration number is 311909. We have teamed up with Allianz Global Assistance to provide travel insurance About us . . 20. PDF Insurance Product Information Document But going to remote mountain villages, with issues like air ambulance and potential medical repatriation, I've learnt to my cost it is not unnecessary at all. 0000169880 00000 n Receive up to 100% of your money back (minus any deductibles) if you have to cancel your trip for a covered reason, including COVID-19. Eurostar does not guarantee the security of the service and that unauthorized third parties may access your computer or files or otherwise monitor your connection. 0000136125 00000 n If you attempt to travel without a valid passport or other necessary travel documents you may not be allowed to board the train. Allianz Eurostar 0000246095 00000 n 12. 0000276279 00000 n You will need to check in advance with the relevant national authorities in the country of boarding and destination. 0000125311 00000 n REQUESTING REFUNDS ON TICKETS, TRAIN SERVICE DISRUPTION& PERSONAL INJURY, 34. There will be limited capacity available and the ability to make reservations will be subject to availability. Eurostar will not be liable for any passenger failing to make the departure time indicated on their tickets. 0000197925 00000 n Can I change my booking? 0000118903 00000 n 0000127538 00000 n When booking your journey you shall ensure that you allow sufficient time for any such transfer to comply with the Eurostar ticket gate time limit in accordance with clause 18. 57. Our medical emergency team is available 24 hours a day to assist you. 27. If you apply for an e-voucher after your outbound travel date but 7 days before yourreturn inbound journey we will be able to issue an e-voucher equal to the value of your inbound journey only. 22. Actually, no. Exchanges and refunds | Eurostar 5.3 You agree to indemnify and hold harmless Eurostar and its suppliers, licensors, officers, directors, employees, agents and affiliates from any claim, liability, loss, damage, cost, or expense (including without limitation reasonable legal costs) arising out of or related to your use of the service, any materials downloaded or uploaded through the service, any actions taken by you in connection with your use of the service, any violation of any third party's rights or an violation of law or regulation, or any breach of this agreement. 0000191889 00000 n 0000158647 00000 n If you are normally confined to a wheelchair but do not declare this at the time of booking and do not reserve a seat in the special areas provided, you may be refused access to the train. . 0000175997 00000 n CAN I CHANGE MY MIND AFTER PURCHASE OF INSURANCE? Any costs of return of items will be borne by the owner. Mondial Assistance (UK) Limited FCA registration number is 311909. 0000167344 00000 n Please note that no booking fee applies for customer paying with Eurostar gift vouchers.
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