First the Lendal Bridge in York, now the Dart crossing. Ease of travel should be a right. Maybe Ive just been lucky but worth trying! Hope it helps.https://www.aph.com/community/holidays/dartford-crossing-new-charging-system-explained/#appeal. So I look forward to receiving my 2.50 back from the 22/05/2015 payment plus compensation for all the inconvenience you have put me through, plus I wont go to the press with this display of total incompetence by your dept, staff and the equipment used. i have recieved another letter stating i havent paid and now have a fine of 107.50. If your first time its always worth appealing. Its also clear the site is targeting millions of foreign drivers who use the crossing each year, with the website offering versions of the payment system in 18 languages.How to pay the official site: If paying online, make sure you save cash and get an official receipt by heading here otherwise you could be left with no proof of payment or means of appeal if something goes wrong.www.gov.uk/pay-dartford-crossing-charge. Imaging the outcry if this had happened to poor British drivers in France ;). We either forget to pay and they do not send a reminder, or we pay only to find that we should have paid twice, once for one way and once for the other. This should be covered under the 14-day grace period for first offences. Mar 28, 2023. Simply paying when you get back should be okay for a first offence. Any way, this EPCPLC mail was delivered to me exactly on 9 Jan 2016 The hire car company should have payed the 2.50 and charge you 38 (a steep 36 service charge). crossed last Friday. Many drivers have also complained the system is heavily biased towards those with online access. If you believe you should not have been issued a penalty charge notice, you can challenge it by making a representation. Have 4! I Phoned, and adviser said he would refer it to a supervisor, but I could still travel. As the van was leased the hire firm are also charging me 30 for this. The long and short of this is, however, that the system signage is not fit for purpose. Yes, I fully agree with you Alan. No penalty notices have been issued until today we receive the notice demanding 107. Doh! Just another trick to try and get your money. All drivers will be charged per crossing, however there are some exemptions in place. this is not right for all of us, to be told by one of your employs, well im really sorry but our systems are down. When in France I had no internet access, no way to pay for the outward crossing. Thanks. They also damaged the vehicle. How can you expect less tech-savvy foreigners or with a poor grasp of the english language to understand any of this? I havent received anything through the post about a fine or request to pay the charge. With a freedom of information request confirming more than 80% of appeals were accepted by Highways England in the first six months of the new system, its clear problems go far beyond mis-reading number plates. Is there a process to sue the Dartford Crossing for the cost of having to challenge their mistakes in sending wrongful PCNs? 1. I watch English TV and I have seen programmes where these debts are put into the hands of bailiffs who have Automatic Number Plate Recognition Cameras, they are everywhere and if your car passes one it will be flagged up immediately, then you get followed and stopped and if you do not pay the fine, which will get massive in time, they will confiscate your vehicle. The 5 we paid is just sitting on an account to be used against future crossings. See the section above for more details, or join up here. The fine will be: reduced to 35 if you pay within 14 days. Its not a big problem but nobody knows how to solve itbrilliantI want to pay the fine but when I dont receive my PCN, how could I? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Sign-up for the APH weekly newsletter and youll receive discounted airport parking and hotels across the UK. But somehow after months of no problems the auto top up has been deactivated and weve received the fine(s). The thing is that I have tried to find reference to the14 day grace period and can find nothing except what you have quoted a Highways Agency spokesman as saying. There should be a clear distinction made between people who have paid the charge before a PCN is issued (ie. -yes 37.50 please. What is a Payzone shop and where to find it? I subsequently attempted to use your website to determine whether you had used this money to take payment for the crossings, and discovered that is it not possible to do so. Fail to do pay for a second time and the fine will rocket once more. Remember to set it when you book your parking with APH.com, 1. After this I completely forgot about not paying, I have just remembered. As per their letter the fine is cancelled. If you fail to pay within the allotted time, youll be fined 70 (reduced to 35 if paid within two weeks) with 28 days to pay. Surely as a statutory body they have a duty to act fairly and it seems grossly unfair to have such a tight deadline and to refuse to accept payment before the fine has been issued. The system is not logical and has many gaps. A MOBILITY ISSUED VEHICLE only is free and that is on the registration so is picked up as you go through. This is a return to the days of King John. They may refund you. If there was a way of auto generating a reminder that would be a great help. The registration number of the vehicle that is referred to in the Penalty Charge Notice. I called them, explained the situation. Glad I stumbled across this, I was very confused with the set up, and thought the sign was to do with congestion charges. It should have done for a first offence. Im too poor to take a political stand, I just what your opinion of if you think I should pay the extra 5? Both journeys have been paid but has just left a small debut of -0.37 I have topped up the account. Beat late payment of the Dartford Crossing charge - Latest Travel I am not sure whether the correct term is theft or extortion or plain bullying but I feel like a little kid whos had his dinner money taken by the school bully.
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